Refund policy
Klixtr Beauty Refund Policy
We are committed to providing you with a satisfying skincare experience. If for any reason you are not completely happy with your purchase from Klixtr Beauty, you may be eligible for a refund or replacement based on the conditions below.
25-Day Money-Back Guarantee
If you are not satisfied with your purchase, you may request a full refund within 25 days of receiving your order. This policy applies to products that have been used.
To qualify for a refund:
* Participation in the 20-Day Skin Challenge: You must participate in our 20-Day Skin Challenge and consistently use the product as instructed.
* Visual Proof: You are required to submit clear before and after photos demonstrating the lack of visible results.
* Timeliness: Your refund request must be initiated within 25 days of the delivery date.
* Proof of Purchase: A valid proof of purchase, such as an invoice or order number, is required.
Klixtr Beauty reserves the right to decline any refund request if there are false claims or evidence of product misuse.
Damaged Product Replacement
"In the event that you receive a damaged product, we offer a replacement. To be eligible for a replacement, you must provide video proof of the damaged item within 24 hours of receiving the package."
How to Request a Refund or Replacement
To submit a request, please contact our customer support team at [ info@klixtr.in ] or WhatsApp [ +91 9442960624 ]. Please include all necessary documentation as outlined in the policy above.